Calabrio One Suite Review - why 4.6 stars?
Compare Pricing
| ITQlick Score: | 81/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 5.6/10 - average cost |
| Category: | Call Center -> Calabrio One Suite review |
| Ranking: | Ranked 46 out of 240 Call Center systems |
| Company: | Calabrio, Inc |
| Pricing: | starts at $295 per license |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Calabrio One Suite pricing, Calabrio One Suite alternatives |
Shlomi Lavi / updated: Jul 28, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Calabrio One Suite?
Calabrio One Suite is a complete unified Call Center Workforce Optimization software solution hosted as cloud-based, on-premise or through a Hybrid environment. The solution offers call recording, workforce management, quality management, and advanced analytics.It helps to change the call center to make it more of a customer engagement center which acts as a source of valuable customer insights. It is a product of Calabrio Company founded in 2007 in the United States.
It provides documentation, Webinars, Live Online, and In-Person training, as well as support on 24/7 (Live Rep). It enables the users to align the activities of the contact center with the core business objectives.
Who is it best for?
The typical customers include the following business size: Medium and large size businesses.What is the actual cost?
The cost of license starts at $295 per license. ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Calabrio One Suite. You can also find here pricing information from Calabrio One Suite's website.How it stacks up?
Access a head to head analysis of Calabrio One Suite vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is Calabrio One Suite right for you or your business?
Calabrio One Suite software is created to solve the customer relationship needs of the contact centers. It is suitable for business entities of all sizes including, medium, large as well as small business markets.Various industries that use this software include manufacturing, education, telecom, fiancé services, retail, marketing, and others. Businesses seeking to transform their call center into an engaging customer service center can use Calabrio software.
List of categories
Data Analysis Tools
Call Recording
VoIP
CRM
Call Center
Workforce Management
Quality Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.