Shlomi Lavi / Jul 06, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Infinity Call Tracking is more expensive to implement (TCO) than Advisor, and Advisor is rated higher (82/100) than Infinity Call Tracking (75/100). Advisor offers users more features (5) than Infinity Call Tracking (0). There is a clear winner in this case and it is Advisor!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D. Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented. Vision: to provide the best software for guided troub...
Infinity Tracking: Infinity is the UK’s leading advanced call tracking, call management and complete business phone solution, all delivered from the Infinity Cloud. Available in over 50 countries, Infinity’s technology allows you to measure which marketing channels generate calls giving you complete insight into every touch point of your customer’s journey. Incor...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Advisor and Infinity Call Tracking.
Advisor price starts at $49 per user/month , On a scale between 1 to 10 Advisor is rated 6, which is similar to the average cost of Call Center software. Infinity Call Tracking price starts at $199 per month , When comparing Infinity Call Tracking to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Advisor cost is around the same cost of Infinity Call Tracking.
We've compared Advisor Vs. Infinity Call Tracking based on some of the most important and required Call Center features.
Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.
Infinity Call Tracking: We are still working to collect the list of features for Infinity Call Tracking.
Customers of the software include businesses of all sizes and a variety of types. and Infinity Call Tracking's target customer size include: Small, medium and large size businesses.
starts at $49 per user/month
Contact Center Portal from Dezide Advisor is a knowledge management solution for businesses of all sizes. It offers such services as workflow management, search engine, process management, and others. T...
Compare Pricingstarts at $199 per month
Infinity Call Tracking is a cloud-based Call tracking solution that helps users to analyze conversations between them and their clients and create more clarity on the needs and preferences of the clients.
Compare Pricing| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Advisor review |
| Company: | dezide |
| Pricing: | starts at $49 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Advisor review, Advisor pricing, Advisor alternatives |
| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Infinity Call Tracking review |
| Company: | Infinity Tracking |
| Pricing: | starts at $199 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | Infinity Call Tracking review, Infinity Call Tracking pricing, Infinity Call Tracking alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.