Compare Aircall and RingCentral Office - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Aircall or RingCentral Office?

RingCentral Office is more expensive to implement (TCO) than Aircall, and Aircall is rated higher (84/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than Aircall (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aircall Vs. RingCentral

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? Aircall or RingCentral?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and RingCentral.

Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: RingCentral is more expensive than Aircall.

Which software includes more/better features?

We've compared Aircall Vs. RingCentral Office based on some of the most important and required VoIP features.

Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.

RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.

Target customer size

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. and RingCentral's target customer size include: SMBs.