Shlomi Lavi / May 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
RingCentral Office is more expensive to implement (TCO) than Aircall, and Aircall is rated higher (84/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than Aircall (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Office and Aircall.
RingCentral Office price starts at $20 per user/month , On a scale between 1 to 10 RingCentral is rated 6, which is similar to the average cost of Call Center software. Aircall price starts at $30 per user/month , When comparing Aircall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: RingCentral Office is more expensive than Aircall.
We've compared RingCentral Office Vs. Aircall based on some of the most important and required Call Center features.
RingCentral Office: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording, CTI (Computer Telephony Integration), Inbound Call Center, IVR System.
Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.
RingCentral Office's typical customers include: SMBs, The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation.
starts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare Pricing| ITQlick Score: | 72/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> RingCentral Office review |
| Company: | RingCentral |
| Pricing: | starts at $20 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
| ITQlick Score: | 84/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | VoIP -> Aircall review |
| Company: | Aircall |
| Pricing: | starts at $30 per user/month |
| Typical customers: | SMBs |
| Platforms: | Cloud |
| Links: | Aircall review, Aircall pricing, Aircall alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.