Compare Answer360 and RingCentral Phone - Mar 2022

Shlomi LaviShlomi Lavi / Mar 10, 2022

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Bottom Line: Which is Better - Answer360 or RingCentral Phone?

Answer360 is more expensive to implement (TCO) than RingCentral Phone, RingCentral Phone is rated higher (93/100) than Answer360 (78/100). RingCentral Phone offers more features (15) to their users than Answer360 (3). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How answer360, LLC compares with RingCentral?

answer360, LLC: We offer a feature rich Hosted PBX VoIP phone solution that will allow customers to present a professional "Fortune 500" image to your callers allowing you to use your phone as a marketing tool. a360 is a virtual office solution that allows the small and medium business owner to manage incoming calls efficiently with features such as Auto-Atte...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who's more expensive? Answer360 or RingCentral Phone?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Answer360 and RingCentral Phone.

Answer360 price starts at $20 per user/month , on a scale between 1 to 10 Answer360 is rated 4, which is lower than the average cost of VoIP software. RingCentral Phone price starts at $19.99 per user/month , when comparing RingCentral Phone to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Answer360 cost is around the same cost of RingCentral Phone.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Answer360 Vs. RingCentral Phone based on some of the most important and required VoIP features. Answer360: Call Center, Telephony, VoIP. RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

The software is a most useful solution for small and medium sized businesses of a variety of types. RingCentral Professional is specifically designed to help individuals who are always on-the-go.

Answer360

ITQlick rating
(2.8/5)

starts at $20 per user/month

Answer360 is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as automatic call distribution, call recording, voice recognition, and others. The software was de...

Categories: Business Phone Systems, Cloud PBX, SIP Clients, Telephony.

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant, Business Phone Systems.

Compare specifications

Answer360 Specifications

ITQlick Score: 78/100
ITQlick Rating: (2.8/5)
Pricing: 4/10 - average cost
Category: VoIP -> Answer360
Company: answer360, LLC
Pricing: starts at $20 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Answer360 review, Answer360 pricing, Answer360 alternatives

Compare features

Answer360: 3 Features

Call Center
Telephony
VoIP

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Answer360
ITQlick rating
2.8/5
Score
78/100
Pricing
5.4/10
License pricing
$20 per user/month
Functionality
9
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.