Compare jive communications and Answer360 - Dec 2022

Shlomi LaviShlomi Lavi / Dec 29, 2022

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Bottom Line: Which is Better - jive communications or Answer360?

Answer360 is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than Answer360 (78/100). Both tools offer the same amount of features.

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

JIVE Vs. answer360, LLC

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

answer360, LLC: We offer a feature rich Hosted PBX VoIP phone solution that will allow customers to present a professional "Fortune 500" image to your callers allowing you to use your phone as a marketing tool. a360 is a virtual office solution that allows the small and medium business owner to manage incoming calls efficiently with features such as Auto-Atte...

Who is more expensive? jive communications or Answer360?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for jive communications and Answer360.

jive communications price starts at $18.95 per user/month , On a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. Answer360 price starts at $20 per user/month , When comparing Answer360 to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Answer360 is more expensive than jive communications.

Which software includes more/better features?

We've compared jive communications Vs. Answer360 based on some of the most important and required VoIP features.

jive communications: Customer Service, Sales Automation, Social Media.

Answer360: Call Center, Telephony, VoIP.

Target customer size

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. The software is a most useful solution for small and medium sized businesses of a variety of types.

jive communications

ITQlick rating
(4.6/5)

starts at $18.95 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

Answer360

ITQlick rating
(2.8/5)

starts at $20 per user/month

Answer360 is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as automatic call distribution, call recording, voice recognition, and others. The software was de...

Categories: Business Phone Systems, Cloud PBX, SIP Clients, Telephony, VoIP.

Compare specifications

Compare features

jive communications: 3 Features

Customer Service
Sales Automation
Social Media

Answer360: 3 Features

Call Center
Telephony
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Compare
Answer360
ITQlick rating
2.8/5
Score
78/100
Pricing
5.4/10
License pricing
$20 per user/month
Functionality
9
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.