Compare Aspect Unified IP and Noble - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Aspect Unified IP or Noble?

Noble is more expensive to implement (TCO) than Aspect Unified IP, and Noble is rated higher (82/100) than Aspect Unified IP (75/100). Aspect Unified IP offers users more features (11) than Noble (9).

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aspect Software, Inc Vs. Noble Systems

Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...

Noble Systems: The Noble Suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business, regardless of size, functional requirements or organizational goals. Turn to Noble to help grow your business and build a better experience for customers and employees alike.

Who is more expensive? Aspect Unified IP or Noble Suite?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect Unified IP and Noble Suite.

Aspect Unified IP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Unified IP is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. Noble Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Unified IP is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software.

Bottom line: Noble Suite is more expensive than Aspect Unified IP.

Which software includes more/better features?

We've compared Aspect Unified IP Vs. Noble based on some of the most important and required Auto Dialer / Predictive Dialer features.

Aspect Unified IP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Blended Call Center, Call Conferencing, Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), Inbound Call Center.

Noble Suite: Automatic Call Scheduling, ACD (Automatic Call Distribution), Auto Dialer, Blended Call Center, Call Conferencing.

Target customer size

Aspect Unified IP is best for those companies that need to ensure that their contact centre can provide an improved customer experience. and Noble Suite's target customer size include: Small, medium and large size businesses.