Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
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Aspect Unified IP is more expensive to implement (TCO) than PIMS Dialer, and PIMS Dialer is rated higher (79/100) than Aspect Unified IP (75/100). Aspect Unified IP offers users more features (11) than PIMS Dialer (5).
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Aspect Software, Inc: Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions, enabling organizations to meet the expectations of today’s technology-savvy, socially connected consumer by bringing customer contact to every key functional area of the ...
Pimsware LLC: PIMS is a provider of web based collection software and portfolio analysis systems. Our flexible solution allows our customers to take advantage of current internet technologies. All systems applications run under the Microsoft server environment, using Microsoft SQL Server for back-end data storage. All front-end user access is delivered using the...
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aspect Unified IP and PIMS Dialer.
Aspect Unified IP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Aspect Unified IP is rated 6, which is similar to the average cost of Auto Dialer / Predictive Dialer software. PIMS Dialer price starts at $150 per user/month , When comparing PIMS Dialer to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: Aspect Unified IP is more expensive than PIMS Dialer.
We've compared Aspect Unified IP Vs. PIMS Dialer based on some of the most important and required Auto Dialer / Predictive Dialer features.
Aspect Unified IP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Blended Call Center, Call Conferencing, Call Queue Management, CRM with Call Center, DTMF (Dial Tone Multi-Frequency), Inbound Call Center.
PIMS Dialer: Data Analysis Tools, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.
Aspect Unified IP is best for those companies that need to ensure that their contact centre can provide an improved customer experience. The software is a useful product for businesses of all sizes and a wide range of types.
Aspect Unified IP is communications software which offers inbound and out-bound omnichannel capabilities for medium and large companies. It has call center capabilities including ACD, CRM integration, outbound ...
Compare Pricingstarts at $150 per user/month
PIMS Dialer is a web based predictive dialing solution for businesses of all sizes. Its capabilities include call monitoring, call scheduling, FCC compliance, and others. The software was designed and launched ...
PriceDemoITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> Aspect Unified IP review |
Company: | Aspect Software, Inc |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Aspect Unified IP review, Aspect Unified IP pricing, Aspect Unified IP alternatives |
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Auto Dialer / Predictive Dialer -> PIMS Dialer review |
Company: | Pimsware LLC |
Pricing: | starts at $150 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | PIMS Dialer review, PIMS Dialer pricing, PIMS Dialer alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.