Compare Avaya IP Office and SwyxWare - May 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Avaya IP Office or SwyxWare?

Avaya IP Office is more expensive to implement (TCO) than SwyxWare, and SwyxWare is rated with the same score (84/100) as Avaya IP Office (84/100). SwyxWare offers users more features (5) than Avaya IP Office (0). There is a clear winner in this case and it is SwyxWare!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Avaya Vs. Swyx

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Swyx: Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® Server and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over yo...

Who is more expensive? Avaya IP Office or SwyxWare?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya IP Office and SwyxWare.

Avaya IP Office price starts at $7,500 per license , On a scale between 1 to 10 Avaya IP Office is rated 8, which is higher than the average cost of VoIP software. SwyxWare price starts at $49 per month , When comparing SwyxWare to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Avaya IP Office is more expensive than SwyxWare.

Which software includes more/better features?

We've compared Avaya IP Office Vs. SwyxWare based on some of the most important and required VoIP features.

Avaya IP Office: We are still working to collect the list of features for Avaya IP Office.

SwyxWare: Call Center, Data integration, Voice & Data Integration, VoIP, IVR.

Target customer size

The software is a useful solution for small and medium businesses as well as large enterprises. and SwyxWare's target customer size include: Small, medium and large size businesses.