Avaya IP Office Review - why 4.2 stars?

Avaya IP Office Review
ITQlick Score: 84/100
ITQlick Rating: (4.2/5)
Pricing: 9.2/10 - high cost
Category: VoIP -> Avaya IP Office
Ranking:Ranked 24 out of 165 VoIP systems
Company: Avaya
Pricing: starts at $7,500 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Avaya IP Office pricing, Avaya IP Office alternatives

Shlomi LaviShlomi Lavi / updated: Aug 17, 2020

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What is Avaya IP Office?

Avaya IP Office is a business VoIP solution for businesses of all sizes. It offers such services as auto-attendant, auto-dialing, voice to email conversion, and others. The software was designed and launched by Avaya Inc headquartered in California, United States.

What is Avaya IP Office rating? ()

The rating of Avaya IP Office is 4.2 stars out of 5 and the total score is 84 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Avaya IP Office's typical customers?

The software is a useful solution for small and medium businesses as well as large enterprises. It can be used in such major industries and domains as technology and IT services, media and entertainment, financial and legal services, government and public administration, and others. Some notable clients of the software include East Brunswick Public School District, Blue Springs School District, and others.

Is Avaya IP Office the best VoIP?

Avaya IP Office is ranked 24 out of 165 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers reliable support for voice, video, and mobility on almost any device in addition to offering support for over 20,000 users. It comes in multiple deployment modules tailored for specific needs of different kinds of businesses.

Avaya IP Office offers support for multi-channel contract centers, networking, security, and video content from a single source. Additionally, it facilitates lower collaboration TCO and ensures better engagement among the employees. Other capabilities include voicemail to email conversion, auto dialing, multiple auto attendants, conference calling supporting up to 64 participants, and others.

Who are their main alternatives?

Popular alternatives to Avaya IP Office: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems. The full list of competitors can be found here.

What is the cost of Avaya IP Office?

The cost of license starts at $7,500 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Avaya IP Office

What should you ask Avaya during a demo session? (65 questions)

Schedule a demo with Avaya IP Office and access 65 must ask questions for the vendor while watching Avaya IP Office in action.

Avaya IP Office's list of categories:

Business Phone Systems
Cloud PBX
SIP Clients
VoIP
Call Center

Avaya IP Office Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Avaya
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
84/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
9.2/10
License pricing license pricing (if provided by the software vendor)
$7,500 per license
Functionality
5
Review
Compare
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Functionality
38
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Functionality
34
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Functionality
7
Review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Functionality
27
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.