Compare Zendesk Sell and Salesboom Cloud CRM - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

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Bottom Line: Which is Better - Zendesk Sell or Salesboom Cloud CRM?

Salesboom Cloud CRM is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Salesboom Cloud CRM (81/100). Salesboom Cloud CRM offers users more features (18) than Zendesk Sell (10).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Base CRM Vs. Salesboom

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

Who is more expensive? Zendesk Sell or Salesboom Cloud CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Sell and Salesboom Cloud CRM.

Zendesk Sell price starts at $19 per user/month , On a scale between 1 to 10 Base CRM is rated 2, which is much lower than the average cost of CRM software. Salesboom Cloud CRM price starts at $14 per user/month , When comparing Salesboom Cloud CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Zendesk Sell cost is around the same cost of Salesboom Cloud CRM.

Which software includes more/better features?

We've compared Zendesk Sell Vs. Salesboom Cloud CRM based on some of the most important and required CRM features.

Zendesk Sell: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing, Knowledge Base, Lead Management, Sales Automation.

Salesboom Cloud CRM: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management.

Target customer size

Zendesk Sell is perfect for companies of all sizes. Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises.



Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management.

Salesboom Cloud CRM

ITQlick rating
(4.4/5)

starts at $14 per user/month

Salesboom Cloud CRM is cloud-based customer relationship management (CRM) designed for businesses of all sizes. The solution comes in three levels including Team, Professional and Enterprise levels.

Categories: Banking CRM, Casino CRM, Customer Relationship Management, Customer Loyalty, Customer Service.

Compare specifications

Compare features

Zendesk Sell: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports

Salesboom Cloud CRM: 18 Features

Billing/Invoicing
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Sales Automation
Contact Management
Sales and CRM Integration
Categorizing
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Compare
Salesboo...
ITQlick rating
4.4/5
Score
81/100
Pricing
3.6/10
License pricing
$14 per user/month
Functionality
33
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.