Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or Zendesk Sell?
Zendesk Sell is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than Pipedrive (4).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Base CRM
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Who is more expensive? Pipedrive or Base CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Base CRM.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Pipedrive cost is around the same cost of Base CRM.
Which software includes more/better features?
We've compared Pipedrive Vs. Zendesk Sell based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. Zendesk Sell is perfect for companies of all sizes.