Compare Bitrix24 and ACT! Premium - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Bitrix24 or ACT! Premium?

Bitrix24 is more expensive to implement (TCO) than ACT! Premium, and Bitrix24 is rated higher (90/100) than ACT! Premium (88/100). Bitrix24 offers users more features (10) than ACT! Premium (4).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Bitrix, Inc. Vs. Sage

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

Sage: The Sage Group plc is a leading global provider of business management software to small and medium sized companies, creating greater freedom for them to succeed. Sage understands how and why each business is unique. We provide products and services that suit varying needs, are a pleasure to use and are secure and efficient. Formed in 1981, Sage wa...

Who is more expensive? Bitrix24 or ACT! Premium?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bitrix24 and ACT! Premium.

Bitrix24 price starts at $61 per month , On a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. ACT! Premium price starts at $37.50 per user/month , When comparing ACT! Premium to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Bitrix24 is more expensive than ACT! Premium.

Which software includes more/better features?

We've compared Bitrix24 Vs. ACT! Premium based on some of the most important and required CRM features.

Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management.

ACT! Premium: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Act! Premium is suitable for workgroups and sales teams of small and midsize growing companies but can be used by large enterprises as well.