Bitrix24 Vs Keap

Shlomi LaviShlomi Lavi / Dec 11, 2021

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Bottom Line: Which is Better - Bitrix24 or Keap?

Bitrix24 is more expensive to implement (TCO) than Keap, Keap is rated higher (97/100) than Bitrix24 (90/100). Keap offers more features (15) to their users than Bitrix24 (10). There is a clear winner in this case and it is Keap!

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Bitrix, Inc. compares with Infusionsoft?

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

Infusionsoft: At Infusionsoft, we've dedicated ourselves to a single purpose: help small businesses succeed. It's our sole reason for existence. We live out this calling (some say obsession) by building the only all-in-one sales and marketing software that makes it easy for small businesses to get organized, attract more customers, grow sales and save massive...

Who's more expensive? Bitrix24 or Keap?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Bitrix24 and Keap.

Bitrix24 price starts at $19 per 2 users/month , on a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. Keap price starts at $79 per month , when comparing Keap to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Bitrix24 is more expensive than Keap.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Bitrix24 Vs. Keap based on some of the most important and required CRM features. Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management. Keap: Contact Management, Customer Service, Marketing Automation, Sales Automation, Campaign Management.

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Individual users will find the personal touch of a well designed landing page template to be very effective.

Bitrix24

ITQlick rating
(4.1/5)

starts at $19 per 2 users/month

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, soc...

Categories: Document Management, Banking CRM, Casino CRM, Complaint Management.

Keap

ITQlick rating
(4.8/5)

starts at $79 per month

Keap is a cloud-based client management solution designed to help the user keep track of every important detail, get organized and become more efficient. The Keap core features include client management, appoi...

Categories: Homebuilder CRM, CRM, Casino CRM, Channel Management, Customer Relationship Management.

Compare specifications

Bitrix24 Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.1/5)
Pricing: 6/10 - average cost
Category: CRM -> Bitrix24
Company: Bitrix, Inc.
Pricing: starts at $19 per 2 users/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives

Keap Specifications

ITQlick Score: 97/100
ITQlick Rating: (4.8/5)
Pricing: 2/10 - low cost
Category: CRM -> Keap
Company: Infusionsoft
Pricing: starts at $79 per month
Typical customers: Small businesses and start ups
Platforms: Cloud
Links: Keap review, Keap pricing, Keap alternatives

Compare features

Bitrix24: 10 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Version Control
Document Management
Project Management
Contact Management
Task Management
Content Management

Keap: 15 Features

Contact Management
Customer Service
Marketing Automation
Sales Automation
Campaign Management
Campaign Performance Reports
Email Marketing
Email Triggers
Lead Management
Lead Tracking
Marketing Automation
Sales and CRM Integration
Social Media
Web Analytics
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Bitrix24
ITQlick rating
4.1/5
Score
90/100
Pricing
6/10
License pricing
$19 per 2 users/month
Functionality
33
Compare
Keap
ITQlick rating
4.8/5
Score
97/100
Pricing
3.8/10
License pricing
$79 per month
Functionality
35
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.