Keap Review - why 4.8 stars?
Compare Pricing
ITQlick Score: | 97/100 |
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ITQlick Rating: | (4.8/5) |
Pricing: | 3.8/10 - low cost |
Category: | CRM -> Keap |
Ranking: | Ranked 5 out of 599 CRM systems |
Company: | Infusionsoft |
Pricing: | starts at $56 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Cloud |
Links: | Keap pricing, Keap alternatives |

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What is Keap and its features?
- Sales & Marketing Automation: This feature helps businesses save hours on manually following up with leads and more time engaging customers and growing the business without issues.
- CRM: This feature helps businesses to stay organized and automate their sales processes.
- Payments: This feature helps businesses to accept credit cards, send invoices, and track a payment source in the app with CRM and invoicing.
- Appointments: This ensures that business leads can effortlessly book services and activate automated follow-ups.
What is Keap rating?
Who uses Keap?
Companies like SwimFitness and PTEX, which mostly work in the real world have found great success while using Infusionsoft software. They enabled most of their companies to gain and maintain an online following. They even grew them from their small beginnings, which has proved to be a positive move in a company growth.
Is it easy to use?
Is Keap cloud-based?
Can it be used on mobile?
Is Keap the best CRM system?
What are their main features and functionalities?
The program also features a heavy social networking aspect. keap constantly collates information about the responses you garner from your different clients. It will then analyze the responses and create an appropriate marketing strategy which is tailor made for your kind of customers. This will enable the growth of leads into good business prospects.
What are Keap's pros? (4 Pros)
- The software has endless customizable features
- Keap is a low-cost CRM system for small businesses
- The CRM software import from CSV file feature is very robust
- API and developer support is emphasized
What are Keap's cons? (4 cons)
- The software search function is clunky
- Monthly subscription is required
- No free trial available
- Management features can be a little lacking
Who are their main alternatives?
- Functionality: In terms of features, Keap features Sales & Marketing Automation, CRM, Sales, Pipeline, Payments, Reporting & Analytics, Appointments, Email Marketing, and Keap Business Line. Compared to its alternatives, AgileCRM has the Email Finder and Social Listening feature that is missing from Keap. ActiveCampaign and HubSpot marketing Hub lacks the Payment feature found in Keap.
- Customers/Industries: In terms of customer base, Keap has about 26k+ businesses using the software and 125k+ users in general. Compared to its competitions, 15,000+ customers use AgileCRM. ActiveCampaign targets the Technology, Blogger & Influencer, Education, Agency, Entertainment & Events, Travel & Hospitality, Non-Profit, Healthcare, Real Estate, Fitness & Nutrition industries, and it is used by about 180k+ businesses.
- Cost: Keap has a license plan that starts at $56 per user per month. Compared to its alternatives, AgileCRM has a license plan starting from $8.99 per user per month, ActiveCampaign has a license plan starting at $21.75 per month, HubSpot Marketing Hub has a license plan starting at $45 per month. Keap is cost-rated 1.9/5 (where 1 is low-cost and 5 is high-cost) by CRM software experts. The CRM software cost rating indicates that it is a low-cost software compared to its alternatives.
- Cloud-based/On-premise: Keap and its close competitors are all cloud-based CRM systems.
- Support: Keap and ActiveCampaign offer Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat, but does not offer 24/7 live rep. AgileCRM and HubSpot Marketing offer all support channels.
What is the cost of Keap?
- The Lite plan pricing starts from $56 per user per month for the first 3 months and includes 500 contacts.
- The Pro plan pricing starts from $119 per user per month for the first 3 months and includes 500 contacts.
- The Max plan pricing starts from $140 per user per month for the first 3 months and includes 500 contacts.
What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.8 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Keap. You can also find here pricing information from Keap's website.
What should you ask Infusionsoft during a demo session? (65 questions)
Where Keap is used?
Keap is a customer relationship, sales, and marketing system designed to automate boring business processes for small businesses. The software was formerly named Infusionsoft has about 125k+ users and over 200k+ entrepreneurs.List of categories
List of features
Keap Vs. Alternatives
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.