Keap Review - why 4.8 stars?

Keap Review
ITQlick Score: 97/100
ITQlick Rating: (4.8/5)
Pricing: 3.8/10 - low cost
Category: CRM -> Keap
Ranking:Ranked 5 out of 600 CRM systems
Company: Infusionsoft
Pricing: starts at $24 per month
Typical customers: Small businesses and start ups
Platforms: Cloud
Links: Keap pricing, Keap alternatives
Shlomi LaviShlomi Lavi / updated: Jul 08, 2020

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What is Keap?

Keap is a cloud-based client management solution designed to help the user keep track of every important detail, get organized and become more efficient. The Keap core features include client management, appointments, invoices/payments, and quotes.

The infusion features include sales and marketing automation, CRM and analytics and more. Client management helps track vital information, centralize & manage the activities & communication of the clients in one place, respond to incoming leads & existing contacts and store all the clients information.

Invoice & payments help the user create and send invoices and get paid quickly. Clients are given a chance to pick their preferred payment options. Appointments feature helps to spend more time in meetings and less time planning them.

The solution integrates with hundreds of other third-party apps. With the quotes functionality, the user can send quotes clients can accept quickly with a touch of the button.

What is Keap rating? ()

The rating of Keap is 4.8 stars out of 5 and the total score is 97 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Keap's typical customers?

Individual users will find the personal touch of a well designed landing page template to be very effective. It adds a personal touch to the automated responder, and if the selection is lacking, customization is just a click away.

Companies like SwimFitness and PTEX, which mostly work in the real world have found great success while using Infusionsoft software. They enabled most of their companies to gain and maintain an online following. They even grew them from their small beginnings, which has proved to be a positive move in a company's growth.

Is Keap the best CRM?

Keap is ranked 5 out of 600 software in their category (CRM systems).

What are their main features and functionalities?

One of the key features in keap is that it can be completely automated, as already mentioned above. However, it does bring other benefits to the table. First off, it is designed to cater to each of your clients and contacts depending on what they need. This will eliminate the need for users and companies to constantly check and update their emails. At the same time, the customized landing page templates are designed to create brand recognition.

The program also features a heavy social networking aspect. keap constantly collates information about the responses you garner from your different clients. It will then analyze the responses and create an appropriate marketing strategy which is tailor made for your kind of customers. This will enable the growth of leads into good business prospects.

What are Keap's pros? (4 Pros)

  • The company is involved in client and customer interactions
  • Customer support is very punctual in responding
  • Infusionsoft features a huge array of demos when using the program
  • API and developer support is emphasized

What are Keap's cons? (2 cons)

  • Pricing can be steep for a startup company
  • Monthly subscription is required

Who are their main alternatives?

The two main competitors of Keap include Pobuca Connect and Donor Tools. Pobuca connect is a cloud-based contact management solution just like Keap software. Keap software is a product of Keap which was founded in 2001 and based in the United States whereas Pobuca Connect is a product of Pobuca which was founded in 2015 and based in the United Kingdom.

Pobuca Connect offers support online, and during the business hours and in comparison Keap offers support online, during the business hours and via a 24/7 live rep. Both Pobuca connect, and Keap provides training via documentation, webinars and live-online. Keap has a free demo, and in comparison, Pobuca Connect has both a free trial and version.

Donor Tools is a cloud-based contact management solution which is similar to Keap. Keap software is a product of Keap which was founded in 2001 and based in the United States while Donor Tools is a product of higher pixels which was founded in 2004 and based in the United States.

Donor Tools provides support online and during the business hours, but Keap offers support online, during the business hours and via a 24/7 live rep. Donor Tools offers training via documentation, and on the other hand, Keap offers training via documentation, webinars and live-online.

What is the cost of Keap?

The cost of license starts at $24 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Keap

What should you ask Infusionsoft during a demo session? (65 questions)

Schedule a demo with Keap and access 65 must ask questions for the vendor while watching Keap in action. Visit the vendor's website here.

Is it the right software for you?

Keap is ideal for small service businesses that need an easy way of turning leads to frequent satisfied customers. It caters to multiple industries including marketing, consultancy and transportation and more. Its target market is the United States.

List of categories

Homebuilder CRM
CRM
Casino CRM
Channel Management
Customer Relationship Management
Customer Loyalty
Insurance CRM
Lead Generation
Mac CRM
Mobile CRM
Online CRM
Team Collaboration

List of features

Contact Management
Customer Service
Marketing Automation
Sales Automation
Campaign Management
Campaign Performance Reports
Email Marketing
Email Triggers
Lead Management
Lead Tracking
Marketing Automation
Sales and CRM Integration
Social Media
Web Analytics
Collaboration Center

Keap Vs. Alternatives

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Score
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Keap
ITQlick rating
4.8/5
Score
97/100
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Pipedrive
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Salesforce
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Zoho
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98/100
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Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.