Compare Bitrix24 vs Siebel UCM

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Bitrix24
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$15.36 per 2 users/month
Hosting
On premise and Cloud
Functionality score
33
Fit small business
Fit medium business
Fit large business
Software review
Siebel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
72/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
19
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
36
Fit small business
Fit medium business
Fit large business
Software review
Nimble
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review

Bitrix24 Vs. Siebel UCM: Which is better?

Shlomi Lavi / Jul 21, 2020

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located in Moscow, Russia and Kiev, Ukraine. The key customers list includes many well-known international brands including Volkswagen, Hyundai, KIA, Panasonic, Toshiba, Xerox, Samsung, Gazprom, PricewaterhouseCoopers, VTB, DPD, Zurich Insurance, PC Magazine, Cosmopolitan, and Vogue. Bitrix spearheads new web content management technologies. We were often the first to develop features that either became industry standards or are still standard-bearers. With click-away automatic updating capability, customers can rest assured that they are running on the most technologically advanced platform.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. Oracle is the third-largest software maker by revenue, afterMicrosoft and IBM. 

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Bitrix24 TCO and Siebel UCM total cost to help with the total cost of ownership calculation.

Bitrix24 price Starting from $15.36 per 2 users/month , on a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software. Siebel UCM accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Bitrix24 is rated 6, which is similar to the average cost of CRM software.

Bottom line: Bitrix24 cost is around the same cost of Siebel UCM.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Bitrix24 Vs. Siebel UCM based on some of the most important and required CRM features.
Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control, Document Management, Project Management, Contact Management, ..
Siebel UCM list of features include the following: Data Import/Export, Basic Reports, Online Customer Support, .

Target customer size

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. The software is a viable product for businesses of all sizes regardless of their industrial affiliation.

Bitrix24

ITQlick rating
(4.1/5)

Starting from $15.36 per 2 users/month

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, soc...

Categories: Document Management, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Siebel UCM

ITQlick rating
(3.4/5)

Siebel UCM is a database and application management solution for businesses of all sizes. It improves data quality, manages events and policies, and offers a variety of other capabilities. The software ...

Categories: CRM.

Compare screenshots

Compare specifications

Bitrix24 Specifications

Name: Bitrix24
Company: Bitrix, Inc.
Address United States
Website:https://www.bitrix24.com/
Platforms: Desktop, Mobile, Cloud

Siebel UCM Specifications

Name: Siebel UCM
Company: Oracle Corporation
Address Oracle Corp, Oracle Parkway, Redwood City, CA
Platforms: Cloud

Compare features

Bitrix24: 8 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Version Control
Document Management
Project Management
Contact Management

Siebel UCM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support