Compare Bright and GoToMeeting - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Bright or GoToMeeting?

Bright is more expensive to implement (TCO) than GoToMeeting, and GoToMeeting is rated higher (97/100) than Bright (75/100). Bright offers users more features (10) than GoToMeeting (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Bright Pattern, Inc. Vs. Citrix Systems, Inc.

Bright Pattern, Inc.: An all-star team: We have over one hundred years of experience in this market. And we built and managed some of the most successful products and companies in the cloud-based contact center industry. Our vision is clear and we know how to execute.

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? Bright Pattern Contact Center or GoToMeeting?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bright Pattern Contact Center and GoToMeeting.

Bright Pattern Contact Center price starts at $70 per user/month , On a scale between 1 to 10 Bright Pattern Contact Center is rated 8, which is higher than the average cost of VoIP software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Bright Pattern Contact Center is more expensive than GoToMeeting.

Which software includes more/better features?

We've compared Bright Vs. GoToMeeting based on some of the most important and required VoIP features.

Bright Pattern Contact Center: Auto-Responders, Automatic Lead Entry, Automatically Detect, Contact History, Customer Pipeline, Historical Analysis, Hosted Solution, Prospecting Tools.

GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.

Target customer size

Bright Pattern is great for mid-size and large enterprises that are looking for a contact center solution. GoToMeeting is excellent companies of all dimensions.