Shlomi Lavi /
Jul 15, 2022
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Bottom Line: Which is Better - Calabrio or Calabrio?
Calabrio is more expensive to implement (TCO) than Calabrio, and Calabrio is rated with the same score (82/100) as Calabrio (82/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Portage Communications Vs. Portage Communications
Portage Communications: Portage Communications has sold over a thousand copies of its call center workforce management software products, Call Center Designer, SimACD, AgentTime Scheduler to call centers worldwide. Portage specializes in low cost workforce management solutions that are easy to learn and flexible in their use. Call center managers from financial services, ...
Portage Communications: Portage Communications has sold over a thousand copies of its call center workforce management software products, Call Center Designer, SimACD, AgentTime Scheduler to call centers worldwide. Portage specializes in low cost workforce management solutions that are easy to learn and flexible in their use. Call center managers from financial services, ...
Who is more expensive? Calabrio or Calabrio?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Calabrio and Calabrio.
Calabrio price starts at $156.25 per user/month , On a scale between 1 to 10 Calabrio is rated 4, which is lower than the average cost of Call Center software. Calabrio price starts at $156.25 per user/month , When comparing Calabrio to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Calabrio cost is around the same cost of Calabrio.
Which software includes more/better features?
We've compared Calabrio Vs. Calabrio based on some of the most important and required Call Center features.
Calabrio: Data Import/Export, Basic Reports, Online Customer Support.
Calabrio: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. Customers of the software include small and medium businesses as well as large enterprises.