Shlomi Lavi /
Apr 04, 2022
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Bottom Line: Which is Better - CallSource or CallRail?
CallSource is more expensive to implement (TCO) than CallRail, and CallRail is rated higher (75/100) than CallSource (74/100). CallRail offers users more features (5) than CallSource (0). There is a clear winner in this case and it is CallRail!
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallSource Vs. CallRail
CallSource: CallSource, the originator of call tracking systems and services, ignited an industry with its founding in 1991. The company’s wide variety of innovations and award-winning solutions continue to redefine the future of call tracking while paving new ways for businesses to recapture sales opportunities.
CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...
Who is more expensive? CallSource or CallRail?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallSource and CallRail.
CallSource price starts at $17 per user/month , On a scale between 1 to 10 CallSource is rated 6, which is similar to the average cost of Call Tracking software. CallRail price starts at $45 per month , When comparing CallRail to its competitors, the software is rated 4 - lower than the average Call Tracking software cost.
Bottom line: CallSource is more expensive than CallRail.
Which software includes more/better features?
We've compared CallSource Vs. CallRail based on some of the most important and required Call Tracking features.
CallSource: We are still working to collect the list of features for CallSource.
CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling.
Target customer size
CallSource's typical customers include: SMBs, and CallRail's target customer size include: Small businesses and start ups.