CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
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CenterWare Inbound is more expensive to implement (TCO) than inConcert Allegro, and CenterWare Inbound is rated higher (91/100) than inConcert Allegro (81/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
inConcert: inConcert develops technology that incorporates profound contact center business and operation knowledge gathered during more than 15 years of successful implementations. We also provide consulting and professional services adhering to the best practices in the industry. This allows us to deliver highly customized solutions, hosted either in your o...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and inConcert Allegro.
CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. inConcert Allegro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than inConcert Allegro.
We've compared CenterWare Inbound Vs. inConcert Allegro based on some of the most important and required Call Center features.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
inConcert Allegro: We are still working to collect the list of features for inConcert Allegro.
CenterWare Inbound's typical customers include: Medium and large size businesses, and inConcert Allegro's target customer size include: Medium and large size businesses.
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
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inConcert Allegro is a full-integrated on-premise and cloud-based software solution that caters to all the functional requirements of the high-demand multimedia contact center. The platform offers various featu...
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> inConcert Allegro review |
Company: | inConcert |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | inConcert Allegro review, inConcert Allegro pricing, inConcert Allegro alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.