Compare Chaos Intellect and Synchrony - Jun 2022

Shlomi LaviShlomi Lavi / Jun 25, 2022

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Bottom Line: Which is Better - Chaos Intellect or Synchrony?

Synchrony is more expensive to implement (TCO) than Chaos Intellect, and Chaos Intellect is rated higher (90/100) than Synchrony (83/100). Chaos Intellect offers users more features (6) than Synchrony (2). There is a clear winner in this case and it is Chaos Intellect!

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Chaos Software Vs. Cincom Systems

Chaos Software : Chaos Software has been making better CRM applications for micro business and individual users since 1992, including the award winning contact relationship manager program Time & Chaos, Chaos Intellect business CRM email software with auto-linked email history for contacts, and Legal Billing time and billing software for attorneys and professionals...

Cincom Systems: Cincom was the only company that was prepared to adapt its product to all of the environments we needed."For more than 44 years, Cincom Systems has provided software to simplify and improve business operations and customer communications. Cincom problem-solving software, services and people have helped thousands of companies all over the world g...

Who is more expensive? Chaos Intellect or Synchrony?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chaos Intellect and Synchrony.

Chaos Intellect price starts at $59.95 per license , On a scale between 1 to 10 Chaos Intellect is rated 4, which is lower than the average cost of Contact Management software. Synchrony accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Chaos Intellect is rated 4, which is lower than the average cost of Contact Management software.

Bottom line: Synchrony is more expensive than Chaos Intellect.

Which software includes more/better features?

We've compared Chaos Intellect Vs. Synchrony based on some of the most important and required Contact Management features.

Chaos Intellect: Contact Management, Customer Database, Customer Service, Multi-Language, Email Communication History, Group Email Contacts.

Synchrony: Customer Database, Call Center.

Target customer size

The bulk of the customers using this software come from small and medium businesses. The software is a useful solution for businesses of all sizes and a wide range of types.

Chaos Intellect

ITQlick rating
(3.2/5)

starts at $59.95 per license

Chaos Intellect is a contact management software built for small to large businesses of all types. Its key features include email histories for contacts, appointment and task histories, email merging with messa...

Categories: Customer Relationship Management, Contact Management, Email.

Synchrony

ITQlick rating
(4.5/5)

Synchrony is a customer relationship management solution for businesses of all sizes. It offers such capabilities as contact management, content management, activity management, and others. The software was des...

Categories: Call Monitoring, Content Management, CRM, Call Center, Call Center Workforce Management.

Compare specifications

Compare features

Chaos Intellect: 6 Features

Contact Management
Customer Database
Customer Service
Multi-Language
Email Communication History
Group Email Contacts

Synchrony: 2 Features

Customer Database
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
Compare
Synchrony
ITQlick rating
4.5/5
Score
83/100
Pricing
8/10
License pricing
Pricing not available
Functionality
14
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.