Compare Chatra and Provide Support Live Chat - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Chatra or Provide Support Live Chat?

Chatra is more expensive to implement (TCO) than Provide Support Live Chat, and Chatra is rated higher (90/100) than Provide Support Live Chat (72/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Chatra Vs. Provide Support, LLC

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Provide Support, LLC: We sincerely appreciate your interest in Provide Support and taking the time to view our website. Let us know if we can assist you with your online communication needs. Provide Support is a privately held company with customers in all parts of the world. Since August of 2003, we’ve been helping businesses improve their customer service and incr...

Who is more expensive? Chatra or Provide Support Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatra and Provide Support Live Chat.

Chatra price starts at $17 per agent/month , On a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Provide Support Live Chat price starts at $15 per user/month , When comparing Provide Support Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Chatra cost is around the same cost of Provide Support Live Chat.

Which software includes more/better features?

We've compared Chatra Vs. Provide Support Live Chat based on some of the most important and required Chat features.

Chatra: We are still working to collect the list of features for Chatra.

Provide Support Live Chat: We are still working to collect the list of features for Provide Support Live Chat.

Target customer size

Chatra's typical customers include: Small, medium and large size businesses, The software is a useful solution for businesses of all sizes and a wide range of types.