Compare Pega CRM and FUEL CYCLE - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pega CRM or FUEL CYCLE?

Pega CRM is more expensive to implement (TCO) than FUEL CYCLE, and Pega CRM is rated higher (87/100) than FUEL CYCLE (55/100). Pega CRM offers users more features (3) than FUEL CYCLE (1).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pegasystems Vs. FUEL CYCLE

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

FUEL CYCLE: Fuel Cycle empowers the entire organization with a deep, on-demand market understanding to solve the hardest research problems businesses face. Do not settle for disconnected products, trackers, and tools — take control of continuous research, automated, fully integrated, in one research software.

Who is more expensive? Pega CRM or FUEL CYCLE?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and FUEL CYCLE.

Pega CRM price starts at $90 per user/month , On a scale between 1 to 10 Chordiant is rated 4, which is lower than the average cost of Customer Experience Management software. FUEL CYCLE accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Chordiant is rated 4, which is lower than the average cost of Customer Experience Management software.

Bottom line: Pega CRM cost is around the same cost of FUEL CYCLE.

Which software includes more/better features?

We've compared Pega CRM Vs. FUEL CYCLE based on some of the most important and required Customer Experience Management features.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

FUEL CYCLE: Marketing.

Target customer size

Pega CRM's typical customers include: Start up, Small business, Medium business, Large business, and FUEL CYCLE's target customer size include: SMBs.