InMoment is a customer experience management software designed to help businesses to create programs that improve customer experience.
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InMoment Employee Engagement is more expensive to implement (TCO) than Pega CRM, and Pega CRM is rated higher (87/100) than InMoment Employee Engagement (84/100). Pega CRM offers users more features (3) than InMoment Employee Engagement (0). There is a clear winner in this case and it is Pega CRM!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
InMoment: InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer and employee data to inform better business decisions, and create high-value relationships. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as str...
Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InMoment Employee Engagement and Chordiant.
InMoment Employee Engagement accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InMoment Employee Engagement is rated 6, which is similar to the average cost of Customer Experience Management software. Chordiant price starts at $90 per user/month , When comparing Chordiant to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.
Bottom line: InMoment Employee Engagement is more expensive than Chordiant.
We've compared InMoment Employee Engagement Vs. Pega CRM based on some of the most important and required Customer Experience Management features.
InMoment Employee Engagement: We are still working to collect the list of features for InMoment Employee Engagement.
Chordiant: Data Import/Export, Basic Reports, Online Customer Support.
InMoment Employee Engagement's typical customers include: Small, medium and large size businesses, and Chordiant's target customer size include: Start up, Small business, Medium business, Large business.
InMoment is a customer experience management software designed to help businesses to create programs that improve customer experience.
Compare Pricingstarts at $90 per user/month
Pega CRM was formerly called Chordiant is a cloud-based customer relationship management system that helps users to combine customer management services with sales and marketing operations.
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Experience Management -> InMoment Employee Engagement review |
Company: | InMoment |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | InMoment Employee Engagement review, InMoment Employee Engagement pricing, InMoment Employee Engagement alternatives |
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Experience Management -> Pega CRM review |
Company: | Pegasystems |
Pricing: | starts at $90 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | Pega CRM review, Pega CRM pricing, Pega CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.