Compare Pega CRM and Qubit - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pega CRM or Qubit?

Pega CRM is more expensive to implement (TCO) than Qubit, and Pega CRM is rated higher (87/100) than Qubit (79/100). Pega CRM offers users more features (3) than Qubit (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pegasystems Vs. Qubit

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Qubit: Qubit offers a blank canvas for businesses to deliver their big ideas. Our digital marketing hub brings together analytics, segmentation, A/B testing, and web personalization into an integrated workflow, so that intelligent customer experiences can be delivered across every brand touchpoint. We’re trusted by the biggest brands in ecommerce includin...

Who is more expensive? Pega CRM or Qubit?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and Qubit.

Pega CRM price starts at $90 per user/month , On a scale between 1 to 10 Chordiant is rated 4, which is lower than the average cost of Customer Experience Management software. Qubit accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Chordiant is rated 4, which is lower than the average cost of Customer Experience Management software.

Bottom line: Pega CRM cost is around the same cost of Qubit.

Which software includes more/better features?

We've compared Pega CRM Vs. Qubit based on some of the most important and required Customer Experience Management features.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Qubit: We are still working to collect the list of features for Qubit.

Target customer size

Pega CRM's typical customers include: Start up, Small business, Medium business, Large business, and Qubit's target customer size include: Small, medium and large size businesses.