Compare Pega CRM and Woopra - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Pega CRM or Woopra?

Woopra is more expensive to implement (TCO) than Pega CRM, and Pega CRM is rated higher (87/100) than Woopra (81/100). Both tools offer the same amount of features.

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pegasystems Vs. Woopra

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Woopra: Woopra is the leading real-time customer analytics service, providing solutions for sales, service, marketing and product teams. Woopra tracks over 200,000 websites, 15 Billion actions per month and over half a million visitors per minute. The platform is designed to help organizations optimize the entire customer lifecycle by delivering live, g...

Who is more expensive? Pega CRM or Woopra?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pega CRM and Woopra.

Pega CRM price starts at $90 per user/month , On a scale between 1 to 10 Chordiant is rated 4, which is lower than the average cost of Customer Experience Management software. Woopra price starts at $349 per month , When comparing Woopra to its competitors, the software is rated 8 - higher than the average Customer Experience Management software cost.

Bottom line: Woopra is more expensive than Pega CRM.

Which software includes more/better features?

We've compared Pega CRM Vs. Woopra based on some of the most important and required Customer Experience Management features.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Woopra: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Pega CRM's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include businesses of all sizes and types.