Shlomi Lavi / Nov 28, 2020
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Bottom Line: Which is Better - Clearview or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Clearview, CenterWare Inbound is rated higher (91/100) than Clearview (83/100). Clearview offers more features (3) to their users than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How VALICOM compares with Nuxiba Technologies?
VALICOM: Valicom’s business is to deliver expertise and excellence in telecom expense management. We can provide your company with completely outsourced telecom audit services, or work in collaboration with existing telecom teams and functions through our web-based Clearview platform. We want to work with you, get to know your company, and discover what sol...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who's more expensive? Clearview or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Clearview and CenterWare Inbound.
Clearview price starts at $29 per user/month , on a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Clearview is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Clearview cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Clearview Vs. CenterWare Inbound based on some of the most important and required Call Center features. Clearview: Data Import/Export, Basic Reports, Online Customer Support. CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Clearview's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.