Compare Contentsquare and Shoeboxed - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Contentsquare or Shoeboxed?

Contentsquare is more expensive to implement (TCO) than Shoeboxed, and Shoeboxed is rated higher (85/100) than Contentsquare (84/100). Shoeboxed offers users more features (5) than Contentsquare (3). There is a clear winner in this case and it is Shoeboxed!

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ClickTale Vs. Shoeboxed

ClickTale : ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 70,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, ...

Shoeboxed : Shoeboxed is the easiest way to streamline accounting, bookkeeping and tax prep, allowing users to spend less time on paperwork and more time doing what they love.Go paperless and send us documents in one of our prepaid envelopes, through our free online and desktop uploaders, via email or with one of our free mobile apps.Your data is secured by SS...

Who is more expensive? Contentsquare or Shoeboxed?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Contentsquare and Shoeboxed.

Contentsquare price starts at $99 per user/month , On a scale between 1 to 10 ClickTale is rated 6, which is similar to the average cost of Customer Experience Management software. Shoeboxed price starts at $18 per month , When comparing Shoeboxed to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.

Bottom line: Contentsquare is more expensive than Shoeboxed.

Which software includes more/better features?

We've compared Contentsquare Vs. Shoeboxed based on some of the most important and required Customer Experience Management features.

Contentsquare: Data Import/Export, Basic Reports, Online Customer Support.

Shoeboxed: Tax compliance, Core Accounting, Accounting & Finance, Document Management, Expense Management.

Target customer size

There are over 100,000 customers of the software around the world including small and medium businesses as well as large enterprises. The software is most suitable for small businesses and is equipped enough to regulate all the financial issues of small business managers.