Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.
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Enterprise Feedback is more expensive to implement (TCO) than Contentsquare, and Enterprise Feedback is rated higher (92/100) than Contentsquare (84/100). Both tools offer the same amount of features.
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Verint: ...
ClickTale : ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 70,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, ...
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enterprise Feedback and ClickTale.
Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Enterprise Feedback Management is rated 6, which is similar to the average cost of Customer Experience Management software. ClickTale price starts at $99 per user/month , When comparing ClickTale to its competitors, the software is rated 6 - similar to the average Customer Experience Management software cost.
Bottom line: Enterprise Feedback cost is around the same cost of ClickTale.
We've compared Enterprise Feedback Vs. Contentsquare based on some of the most important and required Customer Experience Management features.
Enterprise Feedback: Data Import/Export, Basic Reports, Online Customer Support.
ClickTale: Data Import/Export, Basic Reports, Online Customer Support.
Enterprise Feedback's typical customers include: Small, medium and large size businesses, There are over 100,000 customers of the software around the world including small and medium businesses as well as large enterprises.
Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.
Compare Pricingstarts at $99 per user/month
ClickTale is an in-page web analytics solution for businesses of all sizes. Its capabilities include data-rich heat-maps, conversion tools, site efficiency tools, marketing management, and others. The s...
PriceDemoITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Experience Management -> Enterprise Feedback review |
Company: | Verint |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Enterprise Feedback review, Enterprise Feedback pricing, Enterprise Feedback alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Experience Management -> Contentsquare review |
Company: | ClickTale |
Pricing: | starts at $99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Contentsquare review, Contentsquare pricing, Contentsquare alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.