starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
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OXON is more expensive to implement (TCO) than Cloud Contact Pro, and OXON is rated higher (85/100) than Cloud Contact Pro (83/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
West Unified Communications: Unified communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It’s about ending confusion, obsolescence and complexity for everyone.
OXON: Our consulting, professional, managed, and cloud contact centre services make complex customer engagement environments simple and effective, enabling organisations to differentiate and grow the value of their customer base.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cloud Contact Pro and OXON.
Cloud Contact Pro price starts at $25 per month , On a scale between 1 to 10 Cloud Contact Pro is rated 2, which is much lower than the average cost of Call Center software. OXON price starts at $39 per feature/month , When comparing OXON to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Cloud Contact Pro cost is around the same cost of OXON.
We've compared Cloud Contact Pro Vs. OXON based on some of the most important and required Call Center features.
Cloud Contact Pro: Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center, Call Center.
OXON: Chat, Campaign Management, Blended Call Center, IVR (Interactive Voice Response), Call Center.
Cloud Contact Pro's typical customers include: Medium and large size businesses, Who are the typical customers of OXON? They are entrepreneurs engaging with various small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and large enterprises who harness great things coming from IT, data and web hosting and information-related services sector, mainly with contact center management.
starts at $25 per month
Cloud Contact Pro is a call center software designed to help organizations set up a future-proof contact center in the cloud.
Compare Pricingstarts at $39 per feature/month
OXON is a cloud-based contact center management system that is developed to give users with a centralized and single platform for the management of customer communication.
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Cloud Contact Pro review |
Company: | West Unified Communications |
Pricing: | starts at $25 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Cloud Contact Pro review, Cloud Contact Pro pricing, Cloud Contact Pro alternatives |
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> OXON review |
Company: | OXON |
Pricing: | starts at $39 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | OXON review, OXON pricing, OXON alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.