Compare CloudCall and Noda Contact Center - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - CloudCall or Noda Contact Center?

CloudCall is more expensive to implement (TCO) than Noda Contact Center, and Noda Contact Center is rated higher (84/100) than CloudCall (81/100). Noda Contact Center offers users more features (6) than CloudCall (5). There is a clear winner in this case and it is Noda Contact Center!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Cloudcall Group Vs. Noda Interaction Platforms

Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

Who is more expensive? CloudCall or Noda Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CloudCall and Noda Contact Center.

CloudCall price starts at $15 per user/month , On a scale between 1 to 10 CloudCall is rated 2, which is much lower than the average cost of Call Center software. Noda Contact Center price Has a free version , When comparing Noda Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CloudCall cost is around the same cost of Noda Contact Center.

Which software includes more/better features?

We've compared CloudCall Vs. Noda Contact Center based on some of the most important and required Call Center features.

CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and Noda Contact Center's target customer size include: Medium and large size businesses.