ConceptWave Rapid CRM is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. ConceptWave Rapid CRM received a rating of 4.4 from ITQlick team. The s...
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ConceptWave Rapid CRM is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than ConceptWave Rapid CRM (62/100). Zoho Support offers users more features (24) than ConceptWave Rapid CRM (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
conceptwave: ConceptWave is a leading provider of customer, product, and order lifecycle management solutions that enable communications service providers to rapidly introduce new market offers and to empower superior customer experience. Our unique offer is to provide an end-to-end catalog-driven suite of order fulfillment automation software with ConceptWave...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConceptWave Rapid CRM and Zoho Support.
ConceptWave Rapid CRM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ConceptWave Rapid CRM is rated 2, which is much lower than the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: ConceptWave Rapid CRM cost is around the same cost of Zoho Support.
We've compared ConceptWave Rapid CRM Vs. Zoho Support based on some of the most important and required Customer Service features.
ConceptWave Rapid CRM: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
ConceptWave Rapid CRM's typical customers include: Start up, Small business, Medium business, Large business, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.
ConceptWave Rapid CRM is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. ConceptWave Rapid CRM received a rating of 4.4 from ITQlick team. The s...
Compare Pricingstarts at $12 per user/month
Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Customer Service -> ConceptWave Rapid CRM review |
Company: | conceptwave |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ConceptWave Rapid CRM review, ConceptWave Rapid CRM pricing, ConceptWave Rapid CRM alternatives |
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Customer Service -> Zoho Support review |
Company: | Zoho |
Pricing: | starts at $12 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | Zoho Support review, Zoho Support pricing, Zoho Support alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.