Compare Constant Contact and Salesforce Marketing Cloud - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Constant Contact or Salesforce Marketing Cloud?

Salesforce Marketing Cloud is more expensive to implement (TCO) than Constant Contact, and Constant Contact is rated higher (94/100) than Salesforce Marketing Cloud (85/100). Both tools offer the same amount of features.

Looking for the right Email Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Constant Contact Vs. Salesforce.com

Constant Contact: Constant Contact®, Inc. wrote the book on Engagement Marketing™ — the new marketing success formula that helps small organizations create and grow customer relationships in today's socially connected world. Through its unique combination of online marketing tools and free personalized coaching, Constant Contact helps small businesses, associations,...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Constant Contact or Salesforce Marketing Cloud?

The real total cost of ownership (TCO) of Email Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Constant Contact and Salesforce Marketing Cloud.

Constant Contact price starts at $9.99 per month , On a scale between 1 to 10 Constant Contact is rated 2, which is much lower than the average cost of Email Marketing software. Salesforce Marketing Cloud price starts at $1,250 per month , When comparing Salesforce Marketing Cloud to its competitors, the software is rated 10 - much higher than the average Email Marketing software cost.

Bottom line: Salesforce Marketing Cloud is more expensive than Constant Contact.

Which software includes more/better features?

We've compared Constant Contact Vs. Salesforce Marketing Cloud based on some of the most important and required Email Marketing features.

Constant Contact: Email Campaigns, Email list management, Email Marketing API, Email Setup Wizard, Event Triggered Email.

Salesforce Marketing Cloud: Data Analysis Tools, Email Marketing, Social Media, Image Library, Social Media Integration.

Target customer size

Constant Contact is best for small to large companies that focus on communications, advertising, and marketing. The software is a useful solution for businesses of all sizes and a wide range of types.