Constant Contact Review

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Last updated: Jul 14, 2020

Constant Contact Review

ITQlick rating
(4.3/5)

Starting from $20 per month

Constant Contact is a software solution that provides online survey tools, email marketing, event marketing, and social media marketing, for its clients. Member associations, small businesses, and nonprofit org...

  • Categories (4/12):

    • Complaint Management
    • Customer Loyalty
    • Lead Generation
    • Mac CRM

Shlomi Lavi / updated: Jul 14, 2020

What is Constant Contact Used For?

Constant Contact is a software solution that provides online survey tools, email marketing, event marketing, and social media marketing, for its clients. Member associations, small businesses, and nonprofit organizations, rely on Constant Contact's affordable and easy to use tools to make and deliver professional and personalized communications that help engage prospects, customers, and members do their business online, from their social networks to their business email inboxes. The software is an industry leader in permission based online marketing, and the company has partners in global online marketing and social media marketing solutions. Constant Contact was founded in 1998 and has headquarters located in Waltham, Massachusetts.

Average Rating -

The rating of Constant Contact is 4.3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Constant Contact is best for small to large companies that focus on communications, advertising, and marketing. The software is also ideal for companies in the industries of advertising, internet publication, business outsourcing, fund raisers, call centers, ecommerce, and consumer products. The software is used by more than 50,000 of clients located all over the world.

Features

Constant Contact can help your business by providing one tool for all your marketing needs. The software provides what is called the constant contact toolkit. With this toolkit, users get results through marketing campaigns such as online listings, email newsletters, social networking promotions, evens, surveys, and email newsletters. But it’s not just about the service; the software also features several other features that can help users in their business.

Constant Contact can also help your business through other means aside from their advanced services and powerful tools; it also provides innovative initiatives that help businesses of all sizes. The software can be used as a free program to help companies that are starting out and provide ideas and benefits that would help them succeed in the market. The software aims to provide more opportunities to revolutionize the formula for business success in all sizes and markets.

Constant Contact 5 Pros

  • Constant contact offers customer and technical support for its users
  • The software is compatible with mobile devices such as smartphones and tablets
  • Constant Contact provides free marketing resources for user campaigns
  • Constant Contact has social networking links, for social marketing, on their main site
  • Constant Contact offers a free trial for its users

Constant Contact 2 Cons

  • Many other providers in the market charge less than Constant Contact.
  • Constant Contact does not offer money back guarantee

Competitors & Alternatives

Two of the main competitors of Constant Contact include Active Campaign and 3CLogic Cloud Contact. Active Campaign is similar to Constant Contact in that it also provides email marketing, but it has an advantage in that it also provides CRM and Sales Automation features. 3CLogic on the other hand, is common with Constant Contact in that it also provides contact management, but it has an advantage in that it also provides customizable business solutions.

But Constant Contact has an advantage over both these competitors because of several features. It provides a complete set of email list management features including import/export support for existing lists from Microsoft Outlook, Outlook Express, and Sage. While Active Campaign and 3CLogic provide low to free subscription and usage, they lack some of the key features of email list management, including a vast template library and detailed options for customization.

Constant Contact Pricing Information

The cost of license starting from $20 per month. The experts at ITQlick has reviewed Constant Contact pricing and gave the software a total cost of ownership (TCO) rating of 3.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Constant Contact in action

Constant Contact Categories

Complaint Management
Customer Loyalty
Lead Generation
Mac CRM
Online CRM
Small Business CRM
Marketing
Email Marketing
Marketing Analytics
Marketing Automation
Hotel CRM
Contact Management

Specifications

Company:
Address: San Francisco, California
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Constant Contact Features

Email Campaigns
Email list management
Email Marketing API
Email Setup Wizard
Event Triggered Email

Constant Contact Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Constant
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$20 per month
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On premise and Cloud
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17
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4.6/10
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$30 per user/month
Hosting
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10
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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3.2/10
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$19 per month
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NA
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91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$29 per user/month
Hosting
Cloud
Functionality score
5
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Fit medium business
Fit large business
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