Contivio Contact Center - Top Competitors (Mar 2022)

Contivio Contact Center Review
ITQlick Score: 76/100
ITQlick Rating:
Pricing: 2.8/10 - low cost
Category: CRM -> Contivio Contact Center review -> Contivio Contact Center competitors
Ranking:Ranked 260 out of 605 CRM systems
Company: Contivio.com
Pricing: starts at $79 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Contivio Contact Center review, Contivio Contact Center pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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Contivio Contact Center vs. Alternatives in 2024

FreeAgent CRM Software also serves small to large businesses at the same price range as Contivio Contact Center. FreeAgent can also manage calls but it specializes more on managing customer emails. Users can customize and personalize email for branding and marketing. It can do custom automation and monitor all customer interactions. When it comes to dashboard, Contivio offers a more comprehensive all-in-one dashboard than FreeAgent, allowing agents to increase their work efficiency.

FreeAgent has higher customer reviews online and has more recommendations than Contivio. WowDesk pricing and customer size are the same as Contivio. When it comes to customer management, both have self-service portals but WoWDeask uses emails, social media, chat and phone whereas Contivio uses Automatic Call Back and Self-Service IVR.

One service that WowDesk has that Contivio does not offer is delivery management across different industries. WowDesk has higher vendor reputation online and can be more beneficial as CRM software because it covers more modes of customer communication than Contivio Contact Center.

Contivio Contact Center alternatives - for small & large Business

Here are the top 4 alternatives to Contivio Contact Center that are worth checking out: Pipedrive for SMBs, Salesforce for large size business, Zoho CRM for growing companies, and JobNimbus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Contivio...
ITQlick rating
2.8/5
Score
76/100
Pricing
2.8/10
License pricing
$79 per user/month
Functionality
15
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Best for Enterprise
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Growing
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Free version
JobNimbu...
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$99 per month
Functionality
35

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.