Compare Salesforce CRM and Contivio Contact Center - Apr 2024
Compare Pricing
Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or Contivio Contact Center?
Salesforce CRM is more expensive to implement (TCO) than Contivio Contact Center, and Salesforce CRM is rated higher (98/100) than Contivio Contact Center (76/100). Salesforce CRM offers users more features (21) than Contivio Contact Center (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Contivio.com
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...
Who is more expensive? Salesforce CRM or Contivio Contact Center?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Contivio Contact Center.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Contivio Contact Center price starts at $79 per user/month , When comparing Contivio Contact Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesforce CRM cost is around the same cost of Contivio Contact Center.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Contivio Contact Center based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software include small and medium businesses as well as large enterprises.
Contivio Contact Center
starts at $79 per user/month
Contivio Contact Center is an all-in-one cloud-based contact center and telephony solution created for marketing and sales related businesses. Its key features enable users to monitor, record, transfer, forward...
PriceDemoCompare specifications
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Contivio Contact Center Specifications
| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Contivio Contact Center review |
| Company: | Contivio.com |
| Pricing: | starts at $79 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Contivio Contact Center review, Contivio Contact Center pricing, Contivio Contact Center alternatives |
Compare features
Salesforce CRM: 21 Features
Contivio Contact Center: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.