Compare Customer Interaction Center and Envision Med Spa - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Customer Interaction Center or Envision Med Spa?

Customer Interaction Center is more expensive to implement (TCO) than Envision Med Spa, and Envision Med Spa is rated higher (80/100) than Customer Interaction Center (62/100). Both tools offer the same amount of features.

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Interactive Intelligence Group Vs. Ennoview Inc.

Interactive Intelligence Group: Interactive Intelligence Group, Inc. (NASDAQ: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services for mid-size to large organizations. Founded in 1994 and now backed by more than 5,000 customers worldwide, Interactive Intelligence is profitable and debt free with an...

Ennoview Inc.: Envision Salon Software is a complete business management system and marketing solution, designed specifically for salon and spa owners to help operate and GROW your business. Whether you are an independent contractor or a business owner with many locations, Envision has a version suitable for you.

Who is more expensive? Customer Interaction Center or Envision Med Spa?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Interaction Center and Envision Med Spa.

Customer Interaction Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Interaction Center is rated 6, which is similar to the average cost of Customer Service software. Envision Med Spa price starts at $199 per month , When comparing Envision Med Spa to its competitors, the software is rated 4 - lower than the average Customer Service software cost.

Bottom line: Customer Interaction Center is more expensive than Envision Med Spa.

Which software includes more/better features?

We've compared Customer Interaction Center Vs. Envision Med Spa based on some of the most important and required Customer Service features.

Customer Interaction Center: Data Import/Export, Basic Reports, Online Customer Support.

Envision Med Spa: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customer Interaction Center's typical customers include: Start up, Small business, Medium business, Large business, and Envision Med Spa's target customer size include: SMBs.