Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - Customer Thermometer or Fieldboom?
Customer Thermometer is more expensive to implement (TCO) than Fieldboom, and Customer Thermometer is rated higher (97/100) than Fieldboom (62/100). Customer Thermometer offers users more features (7) than Fieldboom (0).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customer Thermometer Vs. Flokzu
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Flokzu: Flokzu is a global data innovation leader delivering software to manage, integrate and analyze data, in the cloud or on-premises, throughout the entire data life cycle.
Who is more expensive? Customer Thermometer or Fieldboom?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Thermometer and Fieldboom.
Customer Thermometer price starts at $29 per month , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. Fieldboom price starts at $49 per month , When comparing Fieldboom to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Customer Thermometer cost is around the same cost of Fieldboom.
Which software includes more/better features?
We've compared Customer Thermometer Vs. Fieldboom based on some of the most important and required Customer Service features.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey.
Fieldboom: We are still working to collect the list of features for Fieldboom.
Target customer size
Customer Thermometer is ideal for different companies, big or small. and Fieldboom's target customer size include: Start up, Small business, Medium business, Large business, Private use.