Compare Customer Thermometer and GNU Bazaar - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Customer Thermometer or GNU Bazaar?

GNU Bazaar is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than GNU Bazaar (62/100). Customer Thermometer offers users more features (7) than GNU Bazaar (3). There is a clear winner in this case and it is Customer Thermometer!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Customer Thermometer Vs. Bazaar

Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...

Bazaar: Bazaar is a version control system that helps you track project history over time and to collaborate easily with others. Whether you're a single developer, a co-located team or a community of developers scattered across the world, Bazaar scales and adapts to meet your needs. Part of the GNU Project, Bazaar is free software sponsored by Canonical

Who is more expensive? Customer Thermometer or GNU Bazaar?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Thermometer and GNU Bazaar.

Customer Thermometer price starts at $29 per month , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. GNU Bazaar accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software.

Bottom line: GNU Bazaar is more expensive than Customer Thermometer.

Which software includes more/better features?

We've compared Customer Thermometer Vs. GNU Bazaar based on some of the most important and required Customer Service features.

Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey.

GNU Bazaar: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customer Thermometer is ideal for different companies, big or small. and GNU Bazaar's target customer size include: Start up, Small business, Medium business, Large business.