Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - Customer Thermometer or Robotic Surgery?
Robotic Surgery is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than Robotic Surgery (56/100). Customer Thermometer offers users more features (7) than Robotic Surgery (3). There is a clear winner in this case and it is Customer Thermometer!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customer Thermometer Vs. Care Connect
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Care Connect: Why the Epic system?
In our opinion and that of others throughout the health care industry, Epic is the best electronic health record (EHR) system, hands down.
We chose Epic for these main reasons:
The best combination of usability and features. Epic has the most complete, easy to- use functionality, not just for individual physician pra...
Who is more expensive? Customer Thermometer or Robotic Surgery?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Thermometer and Robotic Surgery.
Customer Thermometer price starts at $29 per month , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software. Robotic Surgery accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Thermometer is rated 4, which is lower than the average cost of Customer Service software.
Bottom line: Robotic Surgery is more expensive than Customer Thermometer.
Which software includes more/better features?
We've compared Customer Thermometer Vs. Robotic Surgery based on some of the most important and required Customer Service features.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports, Email Invitations & Reminders, Site Intercept Survey.
Robotic Surgery: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customer Thermometer is ideal for different companies, big or small. and Robotic Surgery's target customer size include: Medium and large size businesses.