Compare Dispatch and Service Cloud Field Service - Jun 2022
Compare Pricing
Shlomi Lavi / Jun 22, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Dispatch or Service Cloud Field Service?
Service Cloud Field Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Service Cloud Field Service (83/100). Service Cloud Field Service offers users more features (7) than Dispatch (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
DispatchTrack Vs. Salesforce.com
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Dispatch or Service Cloud Field Service?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dispatch and Service Cloud Field Service.
Dispatch price starts at $99 per month , On a scale between 1 to 10 Dispatch is rated 2, which is much lower than the average cost of Field Service software. Service Cloud Field Service price starts at $50 per user/month , When comparing Service Cloud Field Service to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Service Cloud Field Service is more expensive than Dispatch.
Which software includes more/better features?
We've compared Dispatch Vs. Service Cloud Field Service based on some of the most important and required Field Service features.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Service Cloud Field Service: Mobile Access, Scheduling, Task Management, Inventory Management, Work Order Management.
Target customer size
Customers of the software chiefly include small and medium businesses. The usual clients of Service Cloud Field Service are the entrepreneurs and organizations in small and/or medium-sized businesses as well as enterprises in the field servicing industry utilizing the services from IT such as field service management.
Service Cloud Field Service
starts at $50 per user/month
The Service Cloud Field Service, now the Field Service Lightning is designed to deliver smarter, quicker and personalized services from the phone to the field using singular platform.
PriceDemoCompare specifications
Dispatch Specifications
| ITQlick Score: | 96/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Field Service -> Dispatch review |
| Company: | DispatchTrack |
| Pricing: | starts at $99 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Dispatch review, Dispatch pricing, Dispatch alternatives |
Service Cloud Field Service Specifications
| ITQlick Score: | 83/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> Service Cloud Field Service review |
| Company: | Salesforce.com |
| Pricing: | starts at $50 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Service Cloud Field Service review, Service Cloud Field Service pricing, Service Cloud Field Service alternatives |
Compare features
Dispatch: 5 Features
Service Cloud Field Service: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.