Compare Service Cloud Field Service and Dispatch - Jun 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Service Cloud Field Service or Dispatch?
Service Cloud Field Service is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than Service Cloud Field Service (83/100). Service Cloud Field Service offers users more features (7) than Dispatch (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. DispatchTrack
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
Who is more expensive? Service Cloud Field Service or Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Service Cloud Field Service and Dispatch.
Service Cloud Field Service price starts at $50 per user/month , On a scale between 1 to 10 Service Cloud Field Service is rated 6, which is similar to the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Service Cloud Field Service is more expensive than Dispatch.
Which software includes more/better features?
We've compared Service Cloud Field Service Vs. Dispatch based on some of the most important and required Field Service features.
Service Cloud Field Service: Mobile Access, Scheduling, Task Management, Inventory Management, Work Order Management, Field Service, Contract Management.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Target customer size
The usual clients of Service Cloud Field Service are the entrepreneurs and organizations in small and/or medium-sized businesses as well as enterprises in the field servicing industry utilizing the services from IT such as field service management. Customers of the software chiefly include small and medium businesses.
Compare specifications
Service Cloud Field Service Specifications
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Field Service -> Service Cloud Field Service review |
Company: | Salesforce.com |
Pricing: | starts at $50 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Service Cloud Field Service review, Service Cloud Field Service pricing, Service Cloud Field Service alternatives |
Dispatch Specifications
ITQlick Score: | 96/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Field Service -> Dispatch review |
Company: | DispatchTrack |
Pricing: | starts at $99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Dispatch review, Dispatch pricing, Dispatch alternatives |
Compare features
Service Cloud Field Service: 7 Features
Dispatch: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.