Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - e-automate or FieldEdge?
e-automate is more expensive to implement (TCO) than FieldEdge, and FieldEdge is rated higher (92/100) than e-automate (90/100). e-automate offers users more features (9) than FieldEdge (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. FieldEdge
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...
Who is more expensive? e-automate or FieldEdge?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and FieldEdge.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. FieldEdge price starts at $100 per user/month , When comparing FieldEdge to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: e-automate is more expensive than FieldEdge.
Which software includes more/better features?
We've compared e-automate Vs. FieldEdge based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management.