Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - e-automate or PENTA Service?
PENTA Service is more expensive to implement (TCO) than e-automate, and e-automate is rated higher (90/100) than PENTA Service (84/100). e-automate offers users more features (9) than PENTA Service (5). There is a clear winner in this case and it is e-automate!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. Penta Technologies
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...
Who is more expensive? e-automate or PENTA Service Management?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and PENTA Service Management.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software.
Bottom line: PENTA Service Management is more expensive than e-automate.
Which software includes more/better features?
We've compared e-automate Vs. PENTA Service based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include small and medium businesses as well as large enterprises.