Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - e-automate or ServiceWorks?
e-automate is more expensive to implement (TCO) than ServiceWorks, and ServiceWorks is rated with the same score (90/100) as e-automate (90/100). e-automate offers users more features (9) than ServiceWorks (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. Service Works
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Service Works: Rely on System INTELLIGENCE and apply real FIELD KNOWLEDGE. We offer the best end to end business solutions for everything you need including Schedule, Dispatch, Billing,Invoice, Route Optimization, GPS Tracking, CRM and Mobile App
Who is more expensive? e-automate or ServiceWorks?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and ServiceWorks.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. ServiceWorks price starts at $29 per month , When comparing ServiceWorks to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: e-automate is more expensive than ServiceWorks.
Which software includes more/better features?
We've compared e-automate Vs. ServiceWorks based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
ServiceWorks: We are still working to collect the list of features for ServiceWorks.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, and ServiceWorks's target customer size include: Small, medium and large size businesses.