Eclipse CMS is an award-winning cloud-based Call Center software, it is designed to support medium and large size call centers. Eclipse CMS received a rating of 3.8 from ITQlick team. The software cost is consi...
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CenterWare Inbound is more expensive to implement (TCO) than Eclipse CMS, and CenterWare Inbound is rated higher (91/100) than Eclipse CMS (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Data Track Technology: We are a company that operates with clients globally and has more than 35 years’ experience in the networking and communications arena; where multi-vendor embedded devices/systems, or other appliances, form the backbone of telecommunications, commercial and industrial networks. Our experience and skills can help when your business objectives requir...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eclipse CMS and CenterWare Inbound.
Eclipse CMS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Eclipse CMS is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Eclipse CMS is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than Eclipse CMS.
We've compared Eclipse CMS Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Eclipse CMS: We are still working to collect the list of features for Eclipse CMS.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Eclipse CMS's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.
Eclipse CMS is an award-winning cloud-based Call Center software, it is designed to support medium and large size call centers. Eclipse CMS received a rating of 3.8 from ITQlick team. The software cost is consi...
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Eclipse CMS review |
Company: | Data Track Technology |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Eclipse CMS review, Eclipse CMS pricing, Eclipse CMS alternatives |
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.