eGain - Top Competitors (Feb 2022)
Compare Pricing
| ITQlick Score: | 77/100 |
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| ITQlick Rating: |
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| Pricing: | 5.6/10 - average cost |
| Category: | Office Production & Tools -> eGain review -> eGain competitors |
| Ranking: | Ranked 16 out of 178 Office Production & Tools systems |
| Company: | eGain |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | eGain review, eGain pricing guide |
Shlomi Lavi / updated: Feb 26, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
eGain vs. Alternatives in 2024
The two main competitors of eGain software suite include LivePlan and Viber software. LivePlan software is an online Business planning and tracking software targeted at entrepreneurs and small businesses but in comparison, eGain software is a cloud-based and on-premise customer engagement software suite.eGain software gives customer training through Documentation, Webinars, Live Online and In-Person whereas LivePlan offer Documentation, and Webinars training channels. LivePlan software is a product of Palo Alto Software while eGain software is a product of eGain Communications.
Both LivePlan and eGain platforms offer online and Business Hours modes of support. Viber software is a cloud-based customer engagement & communication platform that offers eCommerce brand discovery modules for small businesses whereas eGain software is a cloud-based and on-premise customer engagement software suite.The Viber software is a product of Viber Media in Luxembourg while eGain Communications owns eGain software.
Both eGain and Viber solutions work best for small and medium businesses, startups, as well as large enterprises. eGain offers Online and Business Hours support but Viber only offers an online mode of customer support.
eGain alternatives - for small & large Business
Here are the top 4 alternatives to eGain that are worth checking out: Microsoft office 365 for SMBs, ProntoForms for Construction for large size business, TWiki for growing companies, and Zimbra Collaboration Server for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.