Compare eGain and ProntoForms for Construction - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - eGain or ProntoForms for Construction?

eGain is more expensive to implement (TCO) than ProntoForms for Construction, and ProntoForms for Construction is rated higher (85/100) than eGain (77/100). ProntoForms for Construction offers users more features (9) than eGain (3). There is a clear winner in this case and it is ProntoForms for Construction!

Looking for the right Office Production & Tools solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

eGain Vs. ProntoForms

eGain: eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales—across the web, social, and phone channels.

ProntoForms: Our solutions are accessible to organizations of all types and sizes, because they are cost-effective, easy to implement, and simple to use. We apply our expertise and innovative drive to help our customers adapt their business processes for immediate and sustainable productivity improvements.We go out of our way to deliver a positive customer expe...

Who is more expensive? eGain or ProntoForms for Construction?

The real total cost of ownership (TCO) of Office Production & Tools software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eGain and ProntoForms for Construction.

eGain accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 eGain is rated 4, which is lower than the average cost of Office Production & Tools software. ProntoForms for Construction price starts at $15 per user/month , When comparing ProntoForms for Construction to its competitors, the software is rated 2 - much lower than the average Office Production & Tools software cost.

Bottom line: eGain is more expensive than ProntoForms for Construction.

Which software includes more/better features?

We've compared eGain Vs. ProntoForms for Construction based on some of the most important and required Office Production & Tools features.

eGain: Data Import/Export, Basic Reports, Online Customer Support.

ProntoForms for Construction: Data Import/Export, Basic Reports, Online Customer Support, Dashboard, Version Control.

Target customer size

eGain's typical customers include: Start up, Small business, Medium business, Large business, ProntoForms for Construction is suitable for construction companies that are looking for a smartphone or tablet based mobile forms solution.