eGain software is a cloud-based and on-premise customer engagement software suite that helps to power digital transformation in various industries. The solution comprises a suite of communication tools includin...
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eGain is more expensive to implement (TCO) than eGain, and eGain is rated with the same score (77/100) as eGain (77/100). Both tools offer the same amount of features.
Looking for the right Office Production & Tools solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
eGain: eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales—across the web, social, and phone channels.
eGain: eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales—across the web, social, and phone channels.
The real total cost of ownership (TCO) of Office Production & Tools software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eGain and eGain.
eGain accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 eGain is rated 4, which is lower than the average cost of Office Production & Tools software. eGain accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 eGain is rated 4, which is lower than the average cost of Office Production & Tools software.
Bottom line: eGain cost is around the same cost of eGain.
We've compared eGain Vs. eGain based on some of the most important and required Office Production & Tools features.
eGain: Data Import/Export, Basic Reports, Online Customer Support.
eGain: Data Import/Export, Basic Reports, Online Customer Support.
eGain's typical customers include: Start up, Small business, Medium business, Large business, and eGain's target customer size include: Start up, Small business, Medium business, Large business.
eGain software is a cloud-based and on-premise customer engagement software suite that helps to power digital transformation in various industries. The solution comprises a suite of communication tools includin...
Compare Pricing
eGain software is a cloud-based and on-premise customer engagement software suite that helps to power digital transformation in various industries. The solution comprises a suite of communication tools includin...
Compare PricingITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Office Production & Tools -> eGain review |
Company: | eGain |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | eGain review, eGain pricing, eGain alternatives |
ITQlick Score: | 77/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Office Production & Tools -> eGain review |
Company: | eGain |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | eGain review, eGain pricing, eGain alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.