Shlomi Lavi /
May 23, 2022
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Bottom Line: Which is Better - Enghouse Interactive or Winleads?
Enghouse Interactive is more expensive to implement (TCO) than Winleads, and Winleads is rated higher (91/100) than Enghouse Interactive (84/100). Enghouse Interactive offers users more features (5) than Winleads (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Enghouse Interactive Vs. USAutodialer
Enghouse Interactive: Enghouse Interactive (pronounced Enj-house) is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists...
USAutodialer: USAutodialer's mission is to project your company in the best possible image to the greatest number of your potential clients. Our goal is to create and implement the most sophisticated and successful lead generation, fax and e-mail marketing possible for your company. You can increase your sales by eliminating "cold calling" by targeting custom...
Who is more expensive? Enghouse Interactive or Winleads?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enghouse Interactive and Winleads.
Enghouse Interactive price starts at $75 per user/month , On a scale between 1 to 10 Enghouse Interactive Contact Center is rated 6, which is similar to the average cost of Call Center software. Winleads price starts at $495 per license , When comparing Winleads to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Enghouse Interactive is more expensive than Winleads.
Which software includes more/better features?
We've compared Enghouse Interactive Vs. Winleads based on some of the most important and required Call Center features.
Enghouse Interactive: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.
Winleads: We are still working to collect the list of features for Winleads.
Target customer size
The general customers of Enghouse Interactive Contact Center are those engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that utilizes the harness the services from the sectors of IT, data hosting, processing and related information services, mainly with call center and its management. and Winleads's target customer size include: SMBs.